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Troubleshooting

 

     You may have heard or seen it before, the computer just freezes or crashes and you are left frustrated.  Computer Techs may not be able to help and the only suggestion the computer company can give is "send it back" or the catch all "it must be a virus".  I can help with those problems because I have worked with most of those problems myself in my years of experience.  Let me help you get out of those jams in short time and at a fair cost. 

 

Email Brian or call me at 630.372.9335

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Hardware and software Installations

 

     Just bought that computer and not sure how to set it up?  I can have your computer up and running with most of your toys in about an hour, showing you what I am doing along the way.  There is nothing like using the computer immediately after you bought it and doing those cool stuff that you seen or heard about other people doing.  Don't start your computer experience frustrated. 

     Even if you are an experienced computer user, many things can stump you,  slow you down or stop you from using the computer.  Your thinking... you don't want to be a computer wiz, you just want to use it to get your things done.  That is were I come in,  I am "Your" Computer Guru to get you out of your hardware and software jams so you can get the things you want....done.

 

Email Brian or call me at 630.372.9335

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Upgrades

 

  • Need to increase your hard drive space for those 1,000's of pictures you took with the digital picture?

  • Need to increase the speed of your computer by adding more Ram and you find that there are different types of Ram?

  • How about adding a CD burner or DVD drive?

  • Or maybe you are having trouble installing a new printer (they are so inexpensive today).

  • One of the biggest questions you should ask is "do I upgrade or do I purchase a new computer".  The answer is what your needs are.  Sometimes upgrading is the best solution and many times a new computer is best due to your huge increase in usage and needs from your computer.  I can save you time and money sorting that big question with you.

 

 

Email Brian or call me at 630.372.9335

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Networking

 

     Now that computers are used more and the prices are very affordable, many homes are looking into networking the computers together to enjoy the same benefits that business offices do. High Speed Internet connections from SBC and Comcast (AT&T) that offer DSL and Cable Internet Access open a huge need to network computers together to allow ALL the computers to have internet access.  I know how the family can fight for that one internet connection. 

 

Just a few benefits of Networking:

  • Sharing printer(s)

  • Internet access for all the computers

  • Sharing Files (MP3, movies, word docs, pictures, etc)

 

Today there are networking with twisted pair cables and multiple types of wireless networking.  There are also tons of hardware and products on the market to use for networking and wireless networking. 

 

It all can get very complicated and confusing.

 

Let me work with you to decide on the best networking solution for you.  I can even do the shopping for you to relieve you of that ordeal.

 

Email Brian or call me at 630.372.9335

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Wireless Networking

 

Now that computers are used more and the prices are very affordable, many homes are looking into networking the computers together to enjoy the same benefits that business offices do.  High Speed Internet connections from SBC and Comcast (AT&T) that offer DSL and Cable Internet Access open a huge need to network computers together to allow ALL the computers to have internet access.  I know how the family can fight for that one internet connection. 

 

Just a few benefits of Networking:

  • Sharing printer(s)

  • Internet access for all the computers

  • Sharing Files (MP3, movies, word docs, pictures, etc)

 

Today there are networking with twisted pair cables and multiple types of wireless networking.  There are also tons of hardware and products on the market to use for networking and wireless networking. 

 

It all can get very complicated and confusing.

 

Let me work with you to decide on the best networking solution for you.  I can even do the shopping for you to relieve you of that ordeal.

 

Email Brian or call me at 630.372.9335

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Security and Firewalls

 

You now have that constantly connected and fast internet connection via cable internet access or maybe using DSL.  I have SBC DSL  myself and love it, I could not do without it.  However, did you know that hackers can get into your computer.  In fact, they have always been able to get into computers that have internet connection, but with dial up lines you are just connected for a hour or two.  Not enough time to find the computer and break in.  Now that the computer is constantly connected to the internet, hackers can use special software to scan the internet and locate your computer.  Once your computer is found, hackers can break in at any time and steal sensitive information. 

 

That is where a firewall is needed to stop those hackers cold.  The hardware is very affordable and once setup it is maintenance free.  Call me or email me and we can discuss how I can help you with securing your computer from hackers.

 

Email Brian or call me at 630.372.9335

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Virus Protection

 

Are you concerned about Viruses?  I can help you select and install the best virus software including a free one that is as good or better then the "off the shelf" packages. Then we can setup an automatic maintenance process that will keep you up to date with the latest virus detection software. 

 

Email Brian or call me at 630.372.9335

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Internet Setup

 

One of the best uses of the computer is the vast information that the Internet can offer.  I can help with this process of setting up connection to the internet either via phone line (dial up connect), cable internet connection (Comcast), or DSL (AOL, SBC Global). 

 

Email Brian or call me at 630.372.9335

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